Our team has been hard at work updating and improving our website to offer a wider range of information and services including how we are moving forward with our service amidst COVID-19, how we are keeping you safe, and how best to proceed with our routine services including Specialist consultations, Sleep and Respiratory testing, and ongoing CPAP services.
Our main focus is the safety of both our patients and our staff. Ensuring everyone is educated on what COVID-19 is and ways to prevent is the first step to ensuring everyone’s safety. COVID-19 is a strain of virus that can cause a range of respiratory illness from the mild common cold like symptoms to the more severe symptoms as seen in Severe Acute Respiratory Syndrome (SARS). These symptoms can include fever, dry coughing, a sore throat, fatigue, and shortness of breath. If you have these symptoms and believe you may have COVID-19, it is recommended to call your GP before going in as they will provide guidance over the phone. Alternately, by using the online symptom checker. A requirement to be screened COVID-19, one which your GP will ask you about, is if you’ve come in close contact with a confirmed case, have done overseas travel, or if you are a health care worker. COVID-19 spreads from person to person by the droplets of an infected person by either being coughed/sneezed on or touching a surface where these droplets exist and then touching your face. For further reading, please see the provided resources here.
All of our staff members are employing heightened cleaning protocols including frequent handwashing throughout the day, disinfection of all surfaces including bench tops and couches, social distancing by remaining 1.5m away from each other and avoiding physical contact, and screening everyone for potential COVID-19 contraction via a questionnaire being issued upon arrival. Specifically, each department is following these protocols alongside area specific duties such as reception offering alcohol hand rubs to all people entering the clinic, sleep studies being conducted by technicians wearing personal protective equipment to minimise the potential spread between patients, and heightened disinfection protocols for all CPAP related equipment. Dr Scott is also offering telehealth consultations for those who are unable to come into the clinic as a further step to keep people safe and comfortable.
We are also expanding our CPAP education side of things on the website to offer much more information, all readily available at your fingertips. We are providing cleaning tips, mask fitting guides, and a general frequently asked questions section, amongst other things, to ensure you are happy with your therapy, and most importantly, it remains effective for you.
We are still accepting all referrals for consultations with Dr Andrew Scott, Respiratory Testing, and Sleep Studies. These referrals are best to be faxed to us for triaging by Dr Scott with our admin team contacting the patient directly to arrange the booking. All enquiries are to be sent via email to the appropriate department.
- Dr Andrew Scott: reception@tsgq.com.au
- Respiratory testing: lung@tsgq.com.au
- Sleep studies: admin@tsgq.com.au
Take a look at the new and improved Thoracic and Sleep Group Queensland website here.
